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Integrations

Troubleshooting Playbooks

Use the information in the following topics to troubleshoot the playbooks.

Playbook Lists an Invalid Connection

If the playbook lists an invalid connection, ensure that the API connection is authorized. After it is authorized, refresh the logic app and the "Invalid connection" error message should not display anymore.

sentinel-invalid-connection.png
Execution of Procedure in Workflow Stuck

If the execution of a procedure in a workflow is stuck, identify the inputs to that procedure.

sentinel-execution-procedure-workflow-stuck.png

In this example, you would click the fetchVenDetails box to view the inputs for fetchVenDetails to get additional information.

sentinel-fetch-ven-details-inputs.png
Public Access to Storage Account Disabled

If public access to the storage account is disabled, you need to configure the function app to talk to the storage account using a private network. See Configure a Private Network for more information.