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Cloud

Activating your Account and Signing in

Illumio is set up for Okta multi-factor authentication (MFA) for sign-in. You do not need to acquire Okta separately.

After you sign up for a free trial, Illumio sends you an onboarding email with a link to activate your account. The invitation lasts for seven days. If you do not accept it by then, Illumio can send another invitation, which lasts 24 hours.

Note that the first user (with the same domain as the organization) to onboard an account becomes the owner for your organization.

Activate your Account and Sign In

To activate your account and sign in for the first time:

  1. Click the link in your onboarding email to begin.

  2. In the Okta page, activate your account by setting a password.

    After setting your password in Okta, Illumio sends you an email with this URL:

    https://console.illum.io

  3. Click the console URL.

  4. Enter your email address and click Continue.

  5. If you want to stay signed in, select that option. Click Next. When signing in to your console session, please note:

    • Illumio keeps your Okta one-time-password for 15 to 30 seconds

    • Console sessions last two hours by default

  6. Verify your identity. If prompted, re-enter your password and click Verify.

    The Connecting to page refreshes with a message that you are being signed in.

  7. Next, view your profile, roles, and set up users. See My Profile, Role-based access control, My Roles, and User management.

After you complete these steps, onboard your cloud service provider (CSP) accounts.