Troubleshooting
Keep track of errors when you click save during the final step of installing the plugin. If any of the following parameters are incorrect, you will not be able to save the configuration.
Here are some examples of common errors you may see.
API credentials are specified incorrectly.
The port number or URL is configured incorrectly.
The Organization ID is configured incorrectly.
Testing and Verification
This section provides a list of tests you can perform to verify that you have installed the plugin correctly.
After you configure the plugin, verify the configuration by navigating to Logging on the bottom left area of Netskope Cloud Exchange.
Based on the sync intervals defined in the configuration, this section shows a message indicating how many indicators (IPs) were fetched against the configured labels.
Verify the correct functionality by navigating to Threat Exchange > Plugins.
It should show the last run value and the current Status.
Verify the IP addresses that are being retrieved from the PCE against the configured labels by navigating to: Threat Exchange > Filter > IoCs By Sources. Check Tags > Any In > app:ZTNA (Defined Tag in plugin Configuration).
Apply Filter.