Skip to main content

Managed Services Portal

Tenant Management for MSPs and MSSPs

This section describes how to use MSP to onboard your customers in to Illumio Core, Illumio Xpress, and Illumio Edge in the Illumio Cloud and then manage and administer those Illumio products on their behalf.

Actions Available to MSPs/MSSPs Global Org Owners

Illumio Core organization owners with the Global Organization Owner role can:

  • Invite MSP/MSSP users to your Illumio Core organization.

  • If your organization uses an Identity Provider (IdP) solution, you can configure SAML Single-Sign On Authentication (SSO) access to your Illumio Core organization.

  • Add client tenants in Illumio for your customers.

  • Navigate to your customer's Illumio tenant(s) from the Illumio Core My Managed Tenants page

  • View all your customer tenants from the My Managed Tenants page.

  • Create policy and install VENs in your managed tenants.

  • View the Events generated by you and other users in your Illumio Core organization.

  • Manage your Illumio Core subscription (payment methods, billing history, account updates, and more)

  • Remove client tenants from Illumio.